Frequently asked questions
What is your return policy?
We want you to be completely satisfied with your dates. If you receive a damaged or defective product, please contact us within 7 days of delivery with photos, and we'll arrange a replacement or refund immediately.
Are your dates fresh?
Absolutely! All our dates are 100% natural with no preservatives, additives, or artificial ingredients. We source directly from premium date farms and deliver them fresh to your door within 3-4 business days across India.
How long does delivery take?
We deliver across India in 3-4 business days. Once your order is placed, you'll receive a confirmation email with tracking details. Free shipping is available on orders above ₹1,000.
What varieties do you offer?
We offer premium date varieties including Medjool (soft and sweet), Barhi (creamy texture), Sagai (rich flavor), Khuneji (delicate taste), Khadrawi (semi-dry), and Jamli (premium quality). Each variety has its unique taste profile and nutritional benefits.
Do you offer bulk orders?
Yes! We offer special pricing for bulk orders. Whether you're ordering for corporate gifts, events, or personal consumption, please contact us at support@orfadates.in for custom quotes and bulk order arrangements.